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AI care management for Australian providers

The admin does itself. You stay in charge.

UnifAI reads referrals, drafts agreements, fills shifts, keeps staff compliant, writes notes and prepares every claim and pay run. Your team approves the work instead of doing it.

For NDIS, Support at Home and allied health providers.

Waiting for you

3 ready

Rostering agent

Lena can cover Ravi's Tuesday 7am in Goodna

She's supported Ravi six times, lives 14 minutes away and won't go into overtime.

Intake agent

Service agreement for Mara T. is ready

Drafted from her NDIS plan, line by line against each budget category. Her emergency contact is missing.

Finance agent

41 claims and this fortnight's pay run are checked

Times match clock-outs. Two shifts were moved to the correct support item.

Example only. Names and figures are fictional.

Ask, approve, done.

There are no menus to learn. Type or say what you need, and the work comes back ready for a yes.

  1. Tell it

    Type, dictate or talk to it like a colleague, or use the screens yourself. A new referral, a sick call, a plan change, a supplier bill: UnifAI takes it from there.

  2. It does the work

    Intake, rostering, compliance, training and finance agents draft, check and match against your rules and every funder's.

  3. You approve

    Agreements, claims, notices, offers and payments wait for a person. Every decision is logged for audit.

One platform where you run five today

Clients, agreements, rostering, HR and payroll, training and finance in one place. A fact is entered once and the whole organisation sees it.

Replace one system at a time. Start with client management and finance, keep your payroll or ledger connected, and switch the rest on when you're ready.

Leads and referrals
Referral, enquiry and feedback forms for any funder, on your website with one line of code. Emails and calls feed the same queue.
Client lifecycle
Enquiry to farewell: qualification, funding path, agreements, activation and delivery.
Agreements that check the money
NDIS service agreements built line by line against the plan. Every booking is checked against what's left.
Rostering
Rosters built from each agreement. Open shifts offered to the right people first, within your rules and the award.
People and training
Job ad to exit: screening checks, onboarding, and credentials that never lapse unnoticed. Nobody is rostered without the skills.
Incidents and compliance
Report by voice, triaged against NDIS rules, with the notice drafted and the deadline counted.
Finance
Claims and invoices to every funder, supplier bills, payroll and reconciliation. Syncs with Xero.
Knows your policies
Your procedures become the rules the AI follows, and every answer cites your own document.

An app support professionals actually like

Support professionals, managers, clinicians, clients and families all use the same app. What each person sees depends on their role.

  • A short brief before every shift, written from last week's notes
  • Tap the address for directions and clock in at the door
  • Talk instead of typing, and the progress note writes itself
  • Open shifts accepted in one tap
  • Training, certificates and pay in one place

Saturday 17 October

Hi Lena

Next shift, 9:00 to 12:00

Mara Thompson

Goodna, 12 min away

Start shift

Your brief

First visit. She prefers to shower before breakfast. Goal today: walk to the corner shop together.

Ask or tell UnifAI

Built by a provider that bills every funder

Each funding body's rules sit underneath the same screens: price guides, agreement types, claim channels and reporting. We're starting with NDIS, with Support at Home and allied health to follow.

  • NDIS
  • Support at Home
  • CHSP
  • DVA
  • NIISQ
  • WorkCover
  • Medicare
  • Private

Your data stays in Australia

Privacy Act and NDIS first

Designed around the Australian Privacy Principles and the NDIS Practice Standards. Client and staff information is never used to train AI models outside your own account.

Permissions that follow the person

The AI only answers with what the person asking is allowed to see. Support professionals see their shifts and their clients; owners see everything.

Every action on the record

Who asked, what the agent did and who approved it, ready for NDIS Quality and Safeguards Commission audits.

See your own week run in UnifAI

We'll load a week of your referrals, rosters and claims into a demo account and show you what the agents would have done.